Customer's Own Material

Customer’s Own Material (COM)

We are proud to offer a Customer’s Own Material (COM) program that allows you to ship us your own preferred material to use in our manufacturing process. This allows for greater customization and is an exciting new option in furniture manufacturing.

We will provide you a price quote for us to manufacture furniture in your material and tell you how many yards to send for the furniture pieces you want. You will then ship us your material for use in our manufacturing process.

Klaussner does not assume responsibility for lost materials and does not offer an explicit or implied warranty for customer’s own material. There is no material warranty with COM orders. COM orders cannot be changed or cancelled once the material is cut.

If you are considering using our COM program, please call us at 1-800-828-9534 for details and to obtain a quote.

Red Leather Sofa

Reminders:

  • Please do not send contrasting fabrics, welt, or fringe. We will not be able to use these.
  • If your material features a central design, we will make every effort to center it on your item. You must specify on the COM order form.
  • Before sending your material to us, please inspect it for flaws. We will not be held accountable for material that is damaged on arrival.
  • If you are sending material for a slipcover that you intend to machine wash, please pre-wash the material to ensure the best fit. (We recommend discussing this with the person from whom you buy your material, as the yardage you purchase should account for any shrinkage from pre-washing.)
  • Because inadequate material will delay your order and excess material cannot be returned, please measure carefully.
  • All material must be sent on a roll, not folded.
  • Material must be at least 54 in. wide.
  • Please send continuous yardage only; multiple pieces of material cannot be used.

*If you email us and do not hear back, please check your SPAM folder.
*At this time, we are not offering a COL program.